Frequently asked questions

Does KLABBY work offline?

Yes. When you download data once connected, KLABBY keeps it locally on the device. You can browse documents, maintenance, logbook even without signal. When you’re back online, offline edits sync automatically.

How many devices can I use?

No limit. You can have KLABBY on iPhone, iPad, Android phone and webapp open on your Mac at home. Sync is automatic.

Can I export my data?

Yes, anytime. From Profile → Export data you get a ZIP archive with all your documents, invoices, logs, maintenance. It’s a GDPR practice but also a principle: your data is yours.

What happens if I delete my account?

Full deletion within 30 days. Data of boats you solo-own is deleted with you. For co-owned boats, other members continue using them, with your share to be redistributed.

What servers host the data?

EU servers (Supabase, Frankfurt). Redundant backup. Encryption at-rest and in-transit. GDPR-compliant.

How many co-owners can I have on a boat?

Up to 5. If you have a bigger need (e.g. shared fleet of 12+ people) reach us at hello@klabby.app, we evaluate custom solutions.

How does payment work?

Monthly or annually. One co-owner pays (the «master»): their plan covers the whole boat and up to 4 other members get access for free, at no extra cost — like a family plan. A single invoice, addressable to the master or to the co-ownership entity. VAT added at checkout (22% for Italy).

Can I try before paying?

Yes. 30 days free without entering a card on the Mozzo and Capitano plans. Skipper activates with payment directly because it includes advanced dedicated features. At the end of the trial we ask if you want to continue; if you don’t confirm, the account stays on standby — you don’t pay in the meantime.

I can’t find my question

Drop us a line at hello@klabby.app. We reply within 24 business hours, and if the question is recurring we add it here.